Frequent Q&A
What materials are your pieces made from?
Our pieces are crafted from high-quality stainless steel and premium gold plating. Select styles are made with solid metals. Each product page includes specific material details.
Will the jewelry tarnish?
Our pieces are designed for durability and everyday wear. With proper care, they will maintain their finish and shine over time. We recommend avoiding harsh chemicals and storing pieces properly when not in use.
Is your jewelry waterproof?
While many of our pieces are water-resistant, we recommend removing jewelry before swimming, showering, or exercising to preserve longevity.
Is your jewelry safe for sensitive skin?
Yes. We prioritize non-allergenic metals to ensure comfortable daily wear.
Can I wear my jewelry every day?
Yes - our pieces are designed to be lived in. We still recommend removing jewelry before prolonged water exposure or intense activity to extend longevity.
How should I care for my jewelry?
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Store in a dry place
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Avoid contact with perfumes and lotions
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Gently wipe with a soft cloth after wear
Where is O&Co. based?
We are a Canadian brand with headquarters in Toronto, Canada and Lagos, Nigeria.
How long does shipping take?
Orders are processed within 2-3 business days and delivered within approximately 5-7 business days after shipment.
Do you offer returns or exchanges?
Please refer to our Shipping & Returns Policy page for full details. If you have questions about a specific order, email support@obiajuluandco.com
Do you ship internationally?
Yes. Shipping times and fees may vary depending on destination.
Can I change or cancel my order once it’s placed?
If your order hasn’t shipped yet, we’re happy to make a change or cancel it. If it’s already on the way, we are unable to make changes to your order.
How do I start a return?
Email: support@obiajuluandco.com with your order number and reason for return.